Terms
How to Place Your Order
You can order online simply by adding items to the shopping cart and then
filling out and submitting the secure order form with your credit card
information. Or, call us at 1-401-314-6139 during normal business hours and
our sales associates will be happy to answer any questions you might have
and take your order over the phone. We will also promptly respond to any
e-mail inquiries.
Delivery Timing
Cushions are generally available within a 10 business day time span. Please call
us and talk to an In-Design sales associate for expected or special timing needed on your
specific order. (Please note that all delivery times are estimates and that
we are at the mercy of the manufacturer.)
Pricing and Errors
All items and prices are subject to change without notice. And although we
try our best to avoid them, it is possible that errors may occur within the
website. In-Design Home Furnishings is not responsible for pricing,
descriptive, typographical, or photographic errors.
Delivery Fees
For UPS/Fedex Ground deliveries to the continental United States, In-Design
charges a flat $5.00 delivery fee per item.
Manufacturers' Warranties
All of the products sold by In-Design come with the full manufacturers'
warranty. These warranties vary in length and content depending on the
manufacturer. Ask an In-Design sales associate for more information on the
particular item you are ordering. For cushions there is a one-year warranty against manufacturer's defects.
Payment Methods
We accept MasterCard, Visa, Discover, and money orders.
All orders require full payment at time of order. We will mail you a receipt
with your credit card transaction and copy of your paid invoice.
Sales Tax
We do not charge sales tax except on items shipped to Rhode Island (7%).
Since your local or state laws may vary on "use tax" when you buy items
out-of-state, we leave it to you to handle as you see fit.
Cancellations and Return Policy
Because your purchase is such an individual choice, your order is very much
a custom order. Therefore, once your order is placed, if you decide to
cancel the order before it is released for delivery, you will be responsible
for a 50% cancellation/restocking fee on the item. If you decide to cancel
or return an item between the time it is released for delivery until 7 days
after your delivery, you will be responsible for the freight charges to
return it plus the original delivery charges as well as the 50%
cancellation/restocking fee. If the item is returned in a damaged or not
"as-new" condition, additional charges for repair or used condition will
apply. The determination of the value of damages is at the sole discretion
of In-Design Home Furnishings Inc. If any credit applies, it will be issued to you within 7
days after the item is received by In-Design and the condition of the item
is verified. In-Design will not accept returns if formal notification is not
received within 7 days from delivery.